1. Orders & Shipping
Q1: How can I place an order on Myklax?
A: Simply browse our website, select your desired items, add them to your cart, and proceed to checkout. Follow the instructions to complete your order.
Q2: Do you offer Cash on Delivery (COD)?
A: Yes, we offer COD in select locations. Availability will be shown at checkout.
Q3: How long does shipping take?
A: Standard shipping takes 5-7 business days, while express shipping takes 2-4 business days. Delivery times may vary based on your location.
Q4: Do you ship internationally?
A: Yes! Myklax ships worldwide. International shipping costs and delivery times vary based on location.
Q5: How can I track my order?
A: Once your order is shipped, you will receive a tracking link via email or SMS. You can also track your order on our website using your order ID.
2. Payments & Discounts
Q6: What payment methods do you accept?
A: We accept Credit/Debit Cards, UPI, Net Banking, PayPal, Google Pay, and COD (in select locations).
Q7: Can I use multiple discount codes on one order?
A: No, only one discount code can be applied per order.
Q8: How can I get discounts on my order?
A: Subscribe to our newsletter to get 20% off your first order. Follow us on social media for exclusive offers.
3. Returns, Refunds & Exchanges
Q9: What is your return policy?
A: You can return products within 7 days of delivery if they are unused and in original packaging. Certain products (e.g., innerwear, customized items) are non-returnable.
Q10: How do I request a return or exchange?
A: Visit our Returns & Exchanges page, enter your order details, and follow the steps to request a return.
Q11: How long does it take to process a refund?
A: Refunds are processed within 5-7 business days after the returned item is received and inspected.
4. Product & Sizing
Q12: How do I choose the right size?
A: Check our Size Guide available on every product page to find the perfect fit.
Q13: Are Myklax products unisex?
A: Some of our products are unisex, while others are designed specifically for men, women, or kids. The product description will specify this.
Q14: Do you offer customization on products?
A: Currently, we don’t offer customization, but we may introduce this feature in the future. Stay tuned!
5. My Account & Customer Support
Q15: Do I need an account to place an order?
A: No, you can checkout as a guest. However, creating an account allows you to track orders, save addresses, and get special offers.
Q16: How can I contact Myklax customer support?
A: You can reach us through:
Live Chat: 24/7 Live Chat Support—We’re always here for you!
Email: support@myklax.com
WhatsApp: +91 98952 97581
6. Reselling & Affiliate Program
Q17: How can I become a Myklax reseller?
A: We welcome resellers! Visit our Reseller Program page to apply and start earning commissions.
Q18: Does Myklax have an affiliate program?
A: Yes! You can join our Affiliate Program and earn commissions by promoting Myklax products.
7. General FAQs
Q19: Is Myklax an Indian brand?
A: Yes, Myklax is an Indian fashion and lifestyle brand offering high-quality products worldwide.
Q20: Are Myklax products available in stores?
A: Currently, we sell online, but we plan to launch physical stores soon. Stay updated by following us on social media.
